The First Telecom Company in the Middle East to Enable Its Subscribers to Participate in Offers Through WhatsApp Application

July 30, 2019

After the Launch Of “Abu Elzooz” the Interactive Channel on Facebook Messenger… Zain Iraq Expands Its Smart and Innovative Services to Interact with Its Subscribers

As part of its commitment to providing innovative services that enhance customer experience, Zain Iraq, part of Zain group - a leading telecom innovator in eight markets across the Middle East and North Africa (MENA), has launched “Abu ElZooz”, the region’s first interactive program for subscribers on WhatsApp, through which the latest offers and services provided by Zain Iraq can be identified and subscribed to directly.

“As part of our commitment to the digital transformation plan, we decided to provide our subscribers with our interactive program ‘Abu Elzooz’ for them to get to know and subscribe easily to the latest offers and services. Zain is keen on delivering the most innovative digital solutions to keep up with the modern and increasing requirements of subscribers, and to enhance their experience by introducing them to the new services and offerings,” said Mohammed Samir, Chief Commercial Officer, Zain Iraq.

This service reflects Zain Iraq’s strategy in offering the best services to all its subscribers, providing them with easy and simple ways of knowing the available offers, and choosing what suits their needs. Abu Elzooz, which supports three languages (Arabic, English, and Kurdish), provides through WhatsApp application an easy way to know the balance and to subscribe to services and offers. The subscribers must only save the number (07802999107) and communicate with Abu Elzooz through the application.

Zain Iraq recently launched “Abu Elzooz” program, considered the digital face of Zain Iraq, through “Facebook Messenger” as the first telecommunications company in Iraq that uses automatic interaction with its subscribers, through which they can identify and subscribe to the latest offers, services, and know their balance. It is important to note that Zain Iraq is constantly looking into ways of using the latest technology solutions and delivering them to its subscribers.