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Frequently Asked Questions (FAQs)
Zain IQ welcomes the customers and offers different types of prepaid lines based on their needs and demands, so it is so easy to get a local number.
- Go to any of Zain IQ main shops or to the nearest Zain IQ point of sale and don't forget to bring your needed documents.
- Pay an activation fee for the line.
- Sign the contract.
- Then get your local number and you can use it immediately.
For Citizens:
- Civil Card or Valid Passport or Voter Card, or National ID Card
- Residence Card or Ration Card
For visitors who have permanent residence:
- Passport
- Copy of permanent residence
Note: the required documents to get (Zeyarah line) for visitors who do not have a permanent residence:
- Passport
- Copy of temporary residence
It is an electronic chip that is different from the regular plastic SIM as it’s intangible and performs all the functions of the traditional plastic SIM. The subscriber can add more than one number to a single device SIM and switch directly between them, where it’s activated by scanning the QR code
If you still need help call us anytime.