Roaming Q&A

All The Answers To Your Questions.


You can use Zain Iraq recharge cards. To recharge your account, dial *101# then enter the 16 digits recharge card number then # then OK or CALL.
  • Prepaid customers:- International Roaming is already available for all prepaid lines by default. As a prepaid Customer, no further action is required prior to travel.
  • Postpaid customers:- International roaming is an activation based service for postpaid customers (activation should be done before travelling).
Dial 009647802999107 to reach customer care from outside Iraq.
To ensure smooth calls to destinations, make sure to use (00) or (+) with the country code of the destination number, noting that the zero at beginning of dialed numbers should be removed.
Receiving messages is free of charge.
To check Balance, dial *100# then OK or CALL.
Making and receiving Calls/SMS will work normally, for internet service you need to check your internet setting by contacting the customer care.