*315# for After Sales Services

From your place and easily call freely *315# and explore “Zain After Sales Services”, also you can identify the nearest Zain’s point of sale.

  • Service is available to all Zain Iraq and Zain cash customers.
  • By dialing USSD string *315# freely, you will be able to know “After Sales Services” and as below:
    • SIM card “Registration, Activation, and Deactivation”, stolen or damaged SIM card replacement and replacement for damaged Recharge Cards (for prepaid customers).
    • Bill payment, itemized bill inquiry, adding and removing services (for postpaid customers).
    • Permanent wallet registration, Cash-in, and Cash-out and how to reset passcode (for Zain Cash customers).
    • Devices and Smartphones available at Zain's point of sales.

In addition to a variety of other services…

After choosing the needed service you will receive the address of the nearest Zain’s point of sale plus a text message containing the required documents that you need to have them while visiting Zain shop.