Enterprise Solutions

The Voice Connectivity service allows businesses to upgrade communication with their customers and employees through connecting their voice systems - including PBX, IVR, Call Centers, and others - through the Zain Iraq network. This provides businesses with an easier way to achieve uninterrupted external voice communication, contribute to increasing work productivity, and reduce costs.      

The Voice Connectivity service allows businesses to upgrade communication with their customers and employees by connecting their voice systems - including PBX, Call Centers, and others - to the Zain Iraq network.


For More Information:

Email us at Business.Care@iq.zain.com    

  • For Zain subscribers: call 307, our 24/7 corporate dedicated line of our customer service    
  • For Non-Zain customers: call 07802999307, our 24/7 corporate dedicated line of our customer service.    
  • Visit one of our main customer service centers

Customer Service (Call Center solutions)                                                           

The Call Center solutions provide an innovative means for businesses to develop their communication processes with customers through simpler and more efficient reception of calls, thus raising productivity and reducing cost.

Voice connectivity Service

The Voice Connectivity service allows businesses to upgrade communication with their customers and employees by connecting their voice systems - including PBX, Call Centers, and others - to the Zain Iraq network

Mini Call Center

The Mini Call Center is a primary and affordable solution that caters to the businesses’ needs and flexibility of handling multiple incoming calls at the same time to increase call response efficiency and unify businesses’ communications with their customers through a single main number.

   

For More Information:

Email us at Business.Care@iq.zain.com    

  • For Zain subscribers: call 307, our 24/7 corporate dedicated line of our customer service    
  • For Non-Zain customers: call 07802999307, our 24/7 corporate dedicated line of our customer service.    
  • Visit one of our main customer service centers

The Short Code service offers business owners, including governmental and private organizations, an enhanced, easier, and more professional means of communications with their customers. Subscribers will have a specific number for their businesses to be used for various purposes including call centers service and sales contact numbers, among others.

The Short Code service provides an enhanced level of simplicity and professionalism in communication with customers. It is used for various purposes including customer service and telephone sales among others.

Type of Short Code (SC):    

  • 4-digit SC: The caller will be charged for the call. The SC are available in the range of commercial use from 6000 to 6999.
  • Toll-free(800-XXXX): The company will be charged for the received calls and the caller will not bare any costs

The short-code service requires businesses to apply for and receive pre-approvals from the communication and media commission (CMC).


For More Information:

Email us at Business.Care@iq.zain.com

  • For Zain subscribers: call 307, our 24/7 corporate dedicated line of our customer service  
  • For Non-Zain customers: call 07802999307, our 24/7 corporate dedicated line of our customer service.   
  • Visit one of our main customer service centers

Enterprise Solutions

...

Fleet Management

Enhance your fleet operations with Zain’s M2M Fleet Tracking Solutions. Monitor, manage, and optimize your vehicles in real-time, ensuring efficiency, safety, and cost savings for your business.

...

Bulk SMS Advertising

Share your message widely for maximum impact! This fantastic service enables businesses to send bulk SMS messages easily, promoting products and services while connecting with a large audience.

...

Machine to Machine

Explore our fantastic M2M data transfer service! It's perfect for connecting electronic payment devices, ATMs, and smart meters for water and electricity. Easily keep track of consumption and manage vehicles for better route tracking and fuel efficiency

Cyber Security

Elevate your business with Horizon Scope’s comprehensive Internet and ICT solutions

From cybersecurity and cloud services to data centers and seamless connectivity

Explore more

High-Speed

Experience high-speed internet on a network designed for your business needs

Explore more

Frequently Asked Questions (FAQs)

This solution helps businesses improve communication with customers and employees by providing uninterrupted voice connectivity. It enhances work productivity by streamlining communication and reducing operational costs through an efficient connection to Zain Iraq's network.

Together, we can elevate your business to new heights.

Zain Iraq offers two types of shorts that suit your needs

  • 4-digit SC (6000-6999): where callers cover the cost.
  • Toll-free (800-XXXX): This allows callers to enjoy the service without any charges while the company takes care of the costs.

Great choices are available.

If you still need help call us anytime.