Support

Bill payment

Now pay your bill online through Zain Iraq Recharge Cards and Credit Card (VISA or MasterCard)

Cash:

Via Zain Iraq main shops or direct payment to Corporate account manager

Wireless transfer:

To Zain Iraq bank account

Bill Payment service through Zain Iraq Recharge Cards and Credit Card (VISA or MasterCard)

Zain Iraq presents a new service to postpaid customers to facilitate bill payment at any time without waiting for bill generation. The customer now can pay the monthly bill by using Zain Iraq recharge cards available in the market, and through Credit Card (VISA or MasterCard). This service is developed to suit the customer needs in addition to the normal (cash or cheque) methods of payment.

Service Details:

  • Postpaid customers will be able to pay monthly bill anytime without waiting for bill generation, now there is no need to visit Zain shops to reconnect line and no matter if the customer is inside Iraq or while roaming so the customer will enjoy the choice of more calls, SMS usage, and other services.
  • The customer can use this service by using Zain Iraq Physical /Electronic Recharge Cards available in the market and through Credit Card (VISA or MasterCard).
  • Postpaid customers can pay their bills via Credit Cards (VISA or MasterCard), in a very simple method through "MY ZAIN" or through "Zain Iraq Application"
  • Also, customer can pay their bill through Zain Iraq Recharge Card  available in market, which is available through one of the below channels:
    1. By using USSD (302):
    2. Online payment through Zain IQ website, to pay press here

    3. New method of online bill payment via “Zain Cash” service. For more details click here
      Note: (You can use the channels mentioned above Inside Zain Iraq network or while roaming)

    4. By sending the 16 digits of recharge card in SMS to the number 2015.

Notes:

  • Customer will be notified in an SMS after successful bill payment and the paid amount will be settled from the total amount that must be paid by the customer.
  • In case the customer settlement exceeds the bill and there is no due anymore, the remaining amount will be considered as an advanced payment; giving the customer the option to avoid line disconnection and the choice of more usage while roaming.
  • The customers can check their bill details (previous bill amount, usage of the current month amount & total bill amount) through sending "Balance" to 2014 or dialing *308#.
  • For corporates, you can contact your key account manager for bill payment.