In Basrah where the start is: Zain Iraq in a New Guise and New Office

In Basrah where the start is: Zain Iraq in a New Guise and New Office


Zain Iraq recently opened a new office in Basrah which witnessed the first launching of Zain with the first employee, first office, and first subscriber. The opening ceremony was attended by government figures, media representatives and other academic and cultural personalities. This opening coincided with the 10th anniversary of the company in Iraq.

Mr. Wael Ghanayem, CFOO, pointed out to the significance of this timing and said " after ten years of work in Basrah we believe our responsibility has become bigger. Zain has a history full of achievements, challenges and success stories. This shows the huge work and great effort we need to shoulder there to offer the best to the customer. Hence, the company has adopted a strategy that keeps the customer at its center". He also added that the customer " is the focus of every service, idea, and product and our cooperation in this regard is to embrace all available means and ways to meet the needs of the customer easily and quickly." He also added " we do not forget that Basrah was the venue of our beginning since the first customer was here. i.e., the trust was here. We shall, therefore, work harder to deepen it. So in the name of every employee and in my name, we say that you are our partners and understanding you are the basis of our success. It is worth noting that the opening of the new office is a tangible proof of the promise we have to offer the high-quality service that depends on speed and easiness to achieve tasks and all other services".

After providing the new (Alamoudek) line in Basrah which is specifically designed to meet the needs of the customer and considered the first of its kind in Iraq, it is believed that it serves the customer well in the bonus it adds to the customer's credit or in making calls and sending SMSs at a unified price on- net and with other operators Ghanayem finally said " Zain is interested to see the new office forming a focal point of new thoughts exchange and innovative solutions. Zain considers every single communication way an opportunity to deepen its knowledge of what the customer needs so as to implement these needs throughout employees who form the company's pulse since they work keenly and eligible."

Zain Iraq believes that you are "its beautiful world" and promises you to work diligently to implement the best for you.